Tag Archives: orange county

The Peril of Lawsuits for New Franchisors
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Yes, there is litigation in franchising. Franchisees do sue franchisors for various reasons. But while no one can tell you how to completely avoid these occurrences, there are several things a new franchisor can do to greatly reduce the likelihood. It all starts with the words of Benjamin Franklin,  “An ounce of prevention is worth a pound of cure.” A new franchise program should be and can be conceived with many ounces of prevention to avoid the high costs and disruptive effects of franchisee lawsuits.

In addition to being a successful franchisor with hundreds of franchisees and a multi-store franchisee, I have been retained as an Expert Witness in nearly one hundred lawsuits between franchisees and franchisors. In the great majority of these cases, after I have reviewed all the complaints, the answers to the complaints and other related documents, I pose the same question.

“Why are we here? And most important, what could we have done to prevent this?”

In most of these cases it is my strong opinion that these disputes need not have occurred. If certain preventative measures and certain courses of conduct were adhered to, both parties would have been spared high and unexpected costs and undue damage to their company and their entire franchise network. Emerging franchisors need to understand this and from the beginning of developing their system, recruiting new franchisees and interacting with them on an ongoing basis, they need to practice that all-important “ounce of prevention” as the way to greatly reduce potential franchisee lawsuits.

In addition to developing franchise programs for our clients, we educate them in the following ways so they too can avoid franchise lawsuits:

  • Understanding how to establish a healthy franchise relationship
  • Clearly defining the respective roles of franchisor and franchisee
  • The language used by lawyers in drafting Franchise Agreements
  • How to present your franchise offering
  • How to carefully select new franchisees
  • What to stress in training new franchisees
  • How to structure effective franchisee support programs
  • How best to regularly monitor franchisee performance
  • How best to regularly monitor your performance
  • Training your staff on how best to interact with franchisees
  • The role of Franchise Advisory Councils
  • Essential methods of communicating with franchisees
  • Early warning signs of discord and how to deal with them

These are but a sampling of activities, strategies and programs early stage franchisors must carefully develop in order to greatly reduce the chances of litigation and the prospect of some day finding  yourself in a courtroom asking, “Why are we here?”

Are you contemplating franchising your business?  Let us help you with a FREE Assessment of your business.

Why we are the Best in the Business
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Edward Kushell

We understand where you are now and where you want to be.  Our experienced team has been there, done that and we will help you develop the best franchise strategy for your business, and help you avoid common mistakes. 

Choosing the very best franchise consulting firm is essential.  Anyone or any entity can claim they are qualified to help you develop a successful franchise development program, but very few actually are.

We have been providing franchise consulting services for 35 years and our expertise and experience is unmatched. Integrity and reputation is just part of why we are the best in the business, we also provide you with 24/7 hands-on, personal care and offer competitive fees and flexible payment options.

We have been retained by hundreds of companies either involved in or contemplating franchising, from mature, well known and branded clients to early stage start-ups.  And, as a sought after expert witness for both franchisors and franchisees, you can feel confident that I understand all facets of franchising.

Please fill out our free assessment and let us know how we can help you with your business.

The Franchise Consulting Group is Developing a Franchise Program for Orange County-Based Tspoons Cooking School
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Franchises will Initially be Offered in California and Surrounding States Later this Year 

Los Angeles, CA:  The Franchise Consulting Group is proud to announce its newest client, TspoonsChef-T-Photo. Orange County based, Tspoons, is a cooking school that specializes in hands-on cooking classes, customized cooking parties and team building events. Founder Thanitra Pichedvanichok (Chef T) has selected the experts from The Franchise Consulting Group to help expand Tspoons in California and surrounding states.

At Tspoons, students apply essential skills and techniques taught in each class to create 4-5 dishes as they receive hands-on instruction from chef instructors. At the end of each class, students sit and savor their creations together at a communal dining table. A variety of daily cooking classes, feature guest chefs, technique classes, and skills workshops are offered for adults, teens and children.

“In developing their franchise program, we are working with a founder and a complete culinary and cooking class system that stands out from others,” says Edward Kushell, president and founder of The Franchise Consulting Group.  “After working closely with Tspoons management and integrating all the franchise components, we are confident that this is an exceptional franchise opportunity.”

“A tremendous amount of love and care goes into everything we do here at Tspoons, which has resulted in the success of the school and a loyal customer base,” says Chef T.

IMG_1468Tspoons’ history of classes being full the majority of the time and a waiting list for most classes indicated to Kushell and his team that this would be a viable franchise opportunity.   The concept is unique, there are few known culinary and cooking class franchises, and founder Chef T has an extensive cooking and business background that is cultural, well-constructed and offers a variety to fit today’s culinary demands.

The franchise development work is expected to be complete later this year at which time Tspoons franchises will initially be offered in California and surrounding states. Tspoons franchises will be offered on a very select basis to qualified owner/operators who can combine an excellent business opportunity with a passion for culinary related activities.

About The Franchise Consulting Group:

The Franchise Consulting Group is a recognized leader in business development and expansion strategies.  Since 1978, the firm has served nearly 1,000 individual and corporate clients.  Areas of expertise include expansion of an existing business; development of a new business concept; capital formation consulting; sales and marketing for international markets; litigation consulting, and specific franchise development and marketing needs.  President and Founder Edward Kushell is a recognized expert in franchising and a sought after expert witness in franchise litigation. www.franchiseconsulting.com

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Media Inquiries:

Angela Moore

Starfish PR

310-429-8868

angela@starfish-pr.com